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Job Description
Structured overview of role & requirementsAbout This Role
Own and execute product strategy for one primary area: either Customer Acquisition & Management or Policy, Claims & Payments Management within the Home Services Warranty team.
Define product vision, roadmap, OKRs, and KPIs; lead cross-functional teams from discovery to launch and ongoing optimization, focusing on measurable business and customer outcomes.
Manage relationships with third-party vendors and partners to expand product capabilities and drive revenue growth, compliance, and operational efficiency.
Minimum Requirements
8+ years of product management experience with deep expertise in policy management, claims, payments, CRM platforms, or complex operational systems.
Bachelor's degree in Business, Computer Science, or related field, or equivalent practical experience.
Ability to work aligned with core US business hours including EST overlap (7:30pm-11:30pm IST) and have a stable internet connection (30 Mbps download, 10 Mbps upload).
Work Experience Required: 8+ years in relevant product management roles.
Ideal Candidate Profile
Proven track record of delivering scalable products and driving measurable business outcomes including revenue growth, customer satisfaction, and operational efficiency.
Experienced in regulated operational environments, with familiarity in accounting concepts such as revenue recognition and SOX compliance preferred.
Comfortable working with US-based teams and managing complex stakeholder ecosystems across product, engineering, finance, marketing, and operations.