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Mid-level, generalist branch operations role at a well-known NBFC attracts moderate applicant density.
Gold loan custody, appraisal and branch banking skills are industry-specific and not easily transferable.
Role requires specific gold loan operations, KYC and custody skills, so moderate filtering applies.
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Oversee end-to-end gold loan branch operations including sourcing, appraisal, disbursement, renewals, and closures ensuring adherence to TATs and SLAs.
Manage gold custody including secure handling, vault operations, and reconciliation adhering to valuation and internal guidelines.
Drive compliance with regulatory norms, conduct internal checks, manage audit processes, and lead the branch operations team to support business growth and customer satisfaction.
Graduate degree required (B.Com / BBA / B.Sc preferred).
MBA/PGDM or relevant certifications preferred but not mandatory.
Experience in gold loan operations, branch banking, compliance, risk management, and audit is expected but exact years not explicitly mentioned.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing operational processes and compliance within gold loan or branch banking environment.
Capable of leading branch teams and managing multi-faceted operations including cash, gold custody, and regulatory audits.
Proficient in operational MIS reporting and using MS Excel for reconciliation and reporting purposes.