Senior Project Manager, Professional Services

Lead end-to-end delivery of multiple complex, enterprise-level customer projects ensuring on-time, on-budget implementation and business value realization.

Serve as primary escalation point for customer executives and internal teams including Engineering, Sales, and Support, managing risks and ensuring quality delivery.

Mentor project managers and contribute to developing and scaling PMO governance, project methodologies, and operational frameworks.

8+ years of project management experience in customer-facing, enterprise technical projects within Professional Services or Consulting.

PMP (Project Management Professional) certification is mandatory.

Proven expertise in building/scaling PMO governance models and managing multiple complex projects simultaneously.

Expertise with modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) and strong executive communication skills.

Experienced leader accustomed to driving delivery excellence in fast-paced technology environments with enterprise customers.

Skilled mentor who can coach mid to junior project managers and influence cross-functional teams through stakeholder management.

Background or strong understanding of professional services metrics and technical domains such as Data Management, Cloud Infrastructure, or Cybersecurity is preferred but not mandatory.