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Strong employer brand and metro location but senior specialized CRM/EDI leadership reduces applicant density.
CRM, Salesforce, and EDI skills are transferable across industries, though enterprise aerospace context adds moderate bias.
Explicit 12+ years, leadership, and specific CRM/EDI expertise create stringent shortlisting filters.
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Lead and develop a 15+ member team managing Salesforce, Icertis, EDI, and enterprise integration technologies.
Own and execute CRM & EDI technology strategy and roadmap aligned with business and enterprise priorities, including governance and risk management.
Drive continuous improvement, automation, and adoption of emerging technologies like AI and GenAI to enhance business value and operational efficiency.
10+ years of relevant experience in CRM, EDI, enterprise technology, or digital transformation.
Bachelor's degree in Engineering, Technology, Computer Science, or related discipline (BE/B.Tech/ME/M.Tech or equivalent).
Proven experience leading large technical teams in a global/matrixed environment with strong CRM (preferably Salesforce) and EDI platform expertise.
Work Experience Required: 10+ years relevant experience. Notice period: Not explicitly mentioned in the JD.
Experienced in enterprise-scale CRM and EDI transformation within a global aerospace or similarly complex technology environment.
Strong strategic technology leadership skills managing large, cross-functional teams and stakeholder relationships.
Demonstrated ability to drive innovation through automation and emerging technologies such as AI/GenAI within digital transformation initiatives.