Manager-Business Systems & Transformation(CRM & EDI Technology,12+ Years,Bangalore)
Raytheon Technologies Corporation (RTX)Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and develop a 15+ member team managing Salesforce, Icertis, EDI, and enterprise integration technologies.
Own and execute CRM & EDI technology strategy and roadmap aligned with business and enterprise priorities, including governance and risk management.
Drive continuous improvement, automation, and adoption of emerging technologies like AI and GenAI to enhance business value and operational efficiency.
Minimum Requirements
10+ years of relevant experience in CRM, EDI, enterprise technology, or digital transformation.
Bachelor's degree in Engineering, Technology, Computer Science, or related discipline (BE/B.Tech/ME/M.Tech or equivalent).
Proven experience leading large technical teams in a global/matrixed environment with strong CRM (preferably Salesforce) and EDI platform expertise.
Work Experience Required: 10+ years relevant experience. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in enterprise-scale CRM and EDI transformation within a global aerospace or similarly complex technology environment.
Strong strategic technology leadership skills managing large, cross-functional teams and stakeholder relationships.
Demonstrated ability to drive innovation through automation and emerging technologies such as AI/GenAI within digital transformation initiatives.