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Strong Tier-1 brand, generalist operations manager title, and broad cross-functional requirements increase candidate competition.
Role requires payments and merchant servicing experience reducing cross-industry transferability slightly.
No explicit years but requires domain-specific payments and stakeholder skills, so moderate filter on experience.
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Lead digitization and automation of back-office processes to improve customer experience in payments.
Enable communication and transformation frameworks by coordinating with cross-functional leaders focusing on process standardization and customer-centric solutions.
Use project management, MIS, and data analysis to drive operational excellence across Consumer, Merchant, and Commercial Services.
Work Experience Required: Not explicitly mentioned in the JD
Experience with project management, data analysis, and MIS capabilities.
Proven track record in Consumer, Merchant, and Commercial Services domains.
Strong communication skills with experience presenting to senior leadership.
Experienced in cross-functional collaboration and influencing stakeholders across multiple geographies.
Strategic thinker capable of navigating unstructured problems and defining clear action plans.
Demonstrates strong work ethic, commitment to integrity, and a customer-first mindset.