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Job Description
Structured overview of role & requirementsAbout This Role
Manage comprehensive knowledge of hotel features, services, and operations to support sales activities.
Coordinate group arrangements, including program planning, communication with departments, and post-event reporting.
Maintain sales administration tasks such as booking updates, client relations, complaint handling, and promoting hotel facilities.
Minimum Requirements
Relevant sales experience is an asset; specific years or level not explicitly mentioned.
Excellent communication skills, both written and verbal, are required.
Ability to handle guest needs calmly and courteously; demonstrated responsibility and reliability preferred.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Operates effectively in a hospitality sales environment with client coordination and administrative responsibilities.
Comfortable managing guest interactions and complaints with tact and problem-solving skills.
Capable of maintaining detailed records and promoting hotel services to enhance revenue.