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Niche Nexthink skillset but metro locations and mid-level experience increase applicant density.
Role demands product-specific Nexthink/Nanoheal expertise, limiting transferability across industries.
Explicit 4–8 years plus mandatory Nexthink/Nanoheal platform expertise makes shortlisting very strict.
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Administer and maintain Nexthink and Nanoheal platforms to ensure optimal performance and integration with business processes.
Develop and implement configuration updates and workflows for end-user IT service desk functions.
Monitor system health, proactively identify issues, and continuously improve automation solutions for reliability and performance.
Work Experience Required: 4 to 8 years in automation development with Nexthink, Nanoheal, or similar solutions.
Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Hands-on experience with Nexthink and automation platforms; basic understanding of Generative AI technologies.
Location requirement: India (Noida, Pune, or Bangalore).
Experienced in End-User Computing (EuC) environment with a focus on Nexthink and Nanoheal platform administration.
Strong technical capability in designing and implementing automation workflows for IT service desk functions.
Skilled at cross-functional collaboration and translating business requirements into technical solutions within automation and monitoring domains.