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Tier-1 bank, mid-level generalist operations role in metro, wide applicant pool and low specialization.
Banking operations and regulatory controls require domain-specific experience, limiting cross-industry transferability.
Explicit 2-5 years requirement plus mandatory supervisory experience and regulated banking controls increase filtering rigor.
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Lead and manage an operations support team of up to 10 employees, overseeing daily tasks and recommending process improvements.
Conduct team training, monitor quality and performance, and provide feedback including recommendations on compensation and promotions.
Analyze operations data to identify and resolve routine problems impacting the department within established procedures; act as subject matter expert and backup for manager as needed.
2-5 years of relevant business experience including at least 1 year in a supervisory role.
Bachelor’s degree or equivalent experience.
Proficiency in Microsoft Office tools.
Work Experience Required: 2-5 years including supervisory experience.
Experienced in managing small teams within operations support environments, capable of autonomous decision making.
Demonstrates strong organizational, problem-solving, and communication skills with ability to mentor and motivate team members.
Comfortable handling operational risk and compliance requirements, including escalation and accountability for control issues.