Manager - Area Sales, Telecalling
Small Business Investment Company (SBIC) program — U.S. Small Business AdministrationMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a large sales team (50-120 NFTEs) across geography for SBI Card product sales through field and tele sales channels.
Oversee operations including recruitment coordination, training alignment, distribution point management, tele sales campaigns, and application processing to maximize customer acquisition and portfolio growth.
Ensure compliance with audit guidelines, achieve MOUs, monitor key metrics like new accounts, attrition, digital sourcing, and stakeholder satisfaction.
Minimum Requirements
Graduate or Postgraduate degree from a recognized institute.
Experience in sales management with team handling (exact years of work experience: Not explicitly mentioned in the JD).
Domain Experience Preferred: BFSI/Telecom/Retail Sales (FMCG, CD etc.)
Ability to manage large teams and coordinate across various functional teams (HR, Operations, IT, Marketing).
Ideal Candidate Profile
Experienced in managing large, diverse sales teams in a distributed geography encompassing both field and tele sales.
Strong operational focus on compliance, process adherence, and measurable sales outcomes such as acquisition, attrition control, and conversion rates.
Comfortable working cross-functionally with multiple internal stakeholders to drive sales and complaint resolution in a regulated environment.