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Job Description
Structured overview of role & requirementsAbout This Role
Lead transition and management of outsourced services, focusing on streamlining operations and enhancing efficiency through automation and process optimization.
Manage delivery teams and oversee project planning, budgeting, and execution to ensure timely delivery and client satisfaction.
Coach and mentor team members, engage with stakeholders to resolve conflicts, and uphold professional and technical standards while driving business transformation.
Minimum Requirements
Bachelor's degree required.
At least 9 years of relevant work experience.
Extensive experience in DevOps or platform engineering with strong expertise in AWS, Kubernetes, CI/CD, and Infrastructure as Code.
Proven ownership of delivery at scale, senior customer relationship management, and a strategy for productionising AI at scale (LLMOps/MLOps).
Ideal Candidate Profile
Experienced leader with a background in consulting or managed services and enterprise-scale AWS architecture.
Strong strategic and analytical thinker skilled in automation framework design, business process automation, and operational performance management.
Capable of managing regulated industry requirements with leadership certifications such as PMP or SAFe preferred, demonstrating strong communication and decisiveness under pressure.