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Strong employer brand and metro location but senior, niche leadership reduces candidate pool.
Requires deep managed-services and global delivery experience, limiting cross-industry transferability.
Very senior global delivery and managed-services track record with commercial P&L and incident leadership required.
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Lead integrated delivery operations for India & APAC markets across managed services and consult-led transformation programmes with P&L impact (~700 million USD).
Ensure service stability, SLA adherence, and continuous operational efficiency improvements across multi-market portfolios.
Drive governance, financial discipline, delivery transformation, innovation, and capability building including risk management and incident leadership.
Experience leading both managed services delivery and large-scale transformation programmes in complex technology environments.
Proven ability managing run–transform–run delivery models in global delivery or consulting environments.
Experience in strategic stakeholder management and leadership across multi-cultural, distributed teams in APAC or similar regions.
Work Experience Required: Not explicitly mentioned in the JD.
Senior leader with extensive experience managing end-to-end technology delivery portfolios combining steady-state services and transformation initiatives.
Strong background in integrating delivery standards, tools, and governance across diverse markets and stakeholder groups.
Demonstrated success influencing global executives and driving performance improvements across consulting and managed services contexts.