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High applicant density for a common entry-level claims role at a well-known healthcare BPO in metro locations.
Medium — claims processing skills transfer across insurance and BPO but industry-specific rules reduce portability.
Medium due to explicit fresher-only hiring and basic skills requirements without specialized certifications.
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Responsible for evaluating and processing healthcare claims accurately and timely according to company policies and productivity/quality standards.
Maintain consistent production and quality levels and adapt to cross-training and multitasking across tasks.
Assist claimants, providers, and clients with issues or questions regarding their claims or policies; coordinate with team leads and onshore partners as needed.
Bachelor's or Master's degree in fine arts/design (Non-BTech preferred).
Work Experience Required: Freshers (no prior experience).
Basic computer and keyboard skills; working knowledge of MS Office.
Flexible to work any shift and on office premises as per organizational requirements.
Comfortable operating within a structured, SLA-driven healthcare claims processing environment.
Able to multitask and adapt to cross-training across different operational tasks.
Strong customer service orientation with clear oral and written communication skills.