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Niche senior SAP SD specialist role reduces applicant density despite Mumbai metro location.
SAP SD Order-to-Cash expertise is highly domain-specific and not easily transferable across industries.
Explicit 8+ years SAP SD requirement and domain-specific skills make shortlisting highly stringent.
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Provide end-to-end functional support for SAP Sales & Distribution (SD) Order-to-Cash processes including configuration, issue resolution, enhancements, testing, and documentation.
Manage incidents, change management, release activities, root-cause analysis, and continuous improvement aligned with global SAP standards.
Drive support automation and responsible use of AI tools to improve productivity, knowledge management, ticket analysis, and process standardization.
8+ years of hands-on SAP SD experience supporting sales orders, pricing, shipping, billing, credit management, and related modules.
5+ years overall IT or business application support experience.
Bachelor’s or Master’s degree in Computer Science, Engineering, IT, Business, or related discipline.
Work Experience Required: 5+ years IT/business support, 8+ years SAP SD specifically; Notice period: Not explicitly mentioned in the JD.
Experienced SAP SD functional analyst comfortable coordinating across Commercial, Customer Service, Supply Chain, and technical teams to optimize Order-to-Cash process.
AI and automation-minded professional able to responsibly leverage approved AI tools for documentation, testing, ticket analysis, and continuous support improvement.
Capable of handling large-scale SAP projects including S/4HANA SD rollouts, integration with multiple systems, and applying ITIL practices for support and problem management.