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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage site operations ensuring service agreements meet or exceed client standards.
Maximize profitability through superior client service, effective communication, and follow-up.
Plan and adjust daily staffing, manage budgets, oversee invoicing and collections, and execute company KPIs.
Minimum Requirements
Minimum 7 years related experience, with at least 6 years industry experience and 5 years supervisory experience.
Proficient in Microsoft Office and job-specific software applications.
Ability to manage financial aspects including purchasing, budgeting, financial reporting, and monitoring expenses.
Work Experience Required: Minimum 7 years related experience as stated in JD.
Ideal Candidate Profile
Experienced in managing operations in client-service focused environments with accountability for profitability and satisfaction.
Proven ability to develop and motivate teams to enhance performance and operational efficiency.
Capable of strategic operational planning and financial management under budget constraints with focus on KPI achievement.