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Tier-1 brand and metro location but niche ServiceNow specialization and seniority moderate applicant competition.
ServiceNow expertise transfers across industries, but platform specialization limits roles, so medium background sensitivity.
Explicit 8+ years, required ServiceNow architect experience and certifications, plus specific integration skills increase filter strictness.
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Develop and maintain the overall ServiceNow platform architecture aligned with business goals and industry best practices.
Lead design and implementation of scalable, secure, and integrated ServiceNow solutions including modules, custom applications, and legacy migration.
Provide technical leadership, mentoring, and cross-functional collaboration to ensure successful platform deployment and adherence to standards.
Bachelor's degree or equivalent as per 8 C.F.R. § 214.2(h)(4)(iii)(A).
Minimum 8 years relevant experience or advanced degree plus relevant experience.
At least 2 years proven experience as a ServiceNow Platform Architect focused on design and implementation.
Active ServiceNow Certified System Administrator certification; ServiceNow Architect certification highly desirable.
Experienced in leading large-scale ServiceNow implementations including customization, integration, and development.
Skilled in JavaScript, HTML, CSS, AJAX, and web application development for ServiceNow platform functionalities.
Demonstrates ability to create architectural blueprints, design custom portals, configure AI Search and NowAssist, build Flow Designer flows, and implement REST integrations with security frameworks.