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Remote role with mid-level (5.5 years) experience increases applicant density despite niche ServiceNow specialization.
ServiceNow AIOps expertise is platform-specific and less transferable across industries without ServiceNow experience.
Explicit 5.5+ years, mandatory ServiceNow AIOps/Event Management skills and specific integrations make filters strict.
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Design, develop, implement, and maintain ServiceNow AIOps and Event Management solutions according to best practices.
Configure and optimize AIOps capabilities and event management including alert ingestion, correlation, and noise reduction for business-critical applications.
Build and maintain integrations between ServiceNow and monitoring tools like SolarWinds, Dynatrace, and AppDynamics, while ensuring solution quality and platform adherence.
5.5+ years of relevant work experience.
Strong hands-on expertise in ServiceNow AIOps, Event Management, ITOM, and ServiceNow development using JavaScript, Glide APIs, Business Rules, Client Scripts, and Script Includes.
Bachelor's degree in Computer Science, Engineering, or a related field.
Experience with integrations via REST and SOAP APIs and knowledge of ITOM processes; ServiceNow certifications preferred but not mandatory.
Experienced in integrating and customizing ServiceNow within complex IT operations environments focusing on monitoring and event management.
Proficient in translating business needs into scalable technical solutions leveraging ServiceNow platform capabilities and enterprise monitoring tools.
Comfortable with end-to-end ownership including design reviews, implementation, testing, troubleshooting, and continuous platform improvement initiatives.