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Common entry-level hospitality sales role at a known brand in a metro, making applicant competition high.
Core sales skills transfer broadly, but hospitality-specific operations knowledge raises domain sensitivity moderately.
No explicit years, certifications, or mandatory domain experience, indicating flexible shortlisting filters.
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Manage all group bookings and coordinate group arrangements, ensuring communication of needs and specifications to relevant departments.
Handle client interactions including answering inquiries, facilitating site inspections, and managing complaints or comments tactfully.
Maintain sales administration records, prepare reports, update booking activities weekly, and promote hotel facilities and services including up-selling opportunities.
Relevant sales experience is an asset but not explicitly mandatory.
Excellent communication skills, both written and verbal, are required.
Ability to remain calm and courteous with a focus on guest needs.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in sales or client servicing within hospitality or similar service industries, capable of managing multiple client interactions efficiently.
Strong in interpersonal communication and problem solving, able to handle complaints and client needs tactfully.
Detail-oriented with responsibility for accurate record keeping and sales administration in a fast-paced, customer-facing environment.