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Tier-1 bank, generalist operations title, metro location, and broad toolset requirements increase competition.
Role requires banking operations, risk and controls expertise reducing cross-industry transferability.
Moderate tool, night-shift and controls requirements but no explicit years yields medium strictness.
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Support US Consumer Bank Operations during 4 PM to 5 AM IST shift in a 7-day office-based environment with no day shift option.
Manage and monitor operational processes including processing, reviewing, reporting, issue resolution, capacity management, and control compliance.
Use systems like AWS, Salesforce, and BCheck to support daily delivery, access controls, risk identification, and provide performance reports to senior stakeholders.
Must be able to work permanent night shifts (4 PM IST to 5 AM IST) in an office-based model; no day shift option.
Experience Required: Not explicitly mentioned in the JD.
Proficiency with operational and system tools such as AWS, Salesforce, access/profile management, request and incident management, and BCheck.
Role location: Noida, India.
Experience working in banking operations or similar financial services environment focused on risk, controls, and operational efficiency.
Comfortable working independently managing operational controls, capacity risks, and reporting within a shift work environment.
Ability to analyze operational metrics and collaborate across teams to mitigate risks and improve processes.