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Mid-level, metro location, and flexible/remote option increase candidate competition density.
Core infrastructure and monitoring skills are highly transferable across industries and environments.
Explicit 5+ years requirement plus mandatory Linux, Python/Bash, monitoring and database skills tightens shortlisting.
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Provide escalated technical support for complex issues, lead problem management cases to resolution.
Install, configure, operate, maintain, and optimize production servers, network infrastructure, and external services including cloud.
Continuously monitor system and application health, analyze metrics and logs, perform root cause analysis and drive corrective action.
Bachelor's degree in computer science, electronics, telecommunication, or equivalent experience.
5+ years of professional experience in application support, technical customer support, problem management, databases, programming, or software development.
Technical skills required: Python and Bash scripting; advanced Linux troubleshooting.
Preferred certifications: OS and database certifications such as Oracle OCP/OCA, SQL Server Certified Engineer; Prometheus and Grafana knowledge desired.
Experienced individual contributor adept at managing escalated technical issues independently and coordinating internal and third-party resources.
Strong analytical skills with a focus on root cause analysis and continuous improvement of production systems.
Comfortable working with complex infrastructure including servers, databases, cloud, and monitoring tools in a production environment.