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Job Description
Structured overview of role & requirementsAbout This Role
Lead technical support efforts managing 50+ accounts and supporting 100+ employees.
Administer Microsoft 365, Fortigate VPN, Microsoft Azure, and Windows Server 2016 infrastructure including security and connectivity.
Collaborate with 20+ vendors, maintain IT documentation, and participate in IT projects and migrations.
Minimum Requirements
9+ years of IT support experience with 3+ years in a lead role.
Proficiency in Microsoft 365 Admin Center, Exchange Online, Teams, SharePoint, and security features.
Hands-on experience with Fortigate VPN, Fortinet firewalls, Microsoft Azure (Azure AD, Intune), and Windows Server 2016 administration.
Location: Chennai, India (on-site required), Remote: No.
Ideal Candidate Profile
Experienced in managing large teams and vendor relationships in IT support environment.
Strong technical background in hybrid cloud, network security, and endpoint management tools like Intune or N-able.
Capable of leading security best practices and handling multi-account IT service operations under European management culture.