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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end management of Client Tax Operations & E-Invoicing programs, including requirement analysis, user story drafting, and coordinating program deliverables.
Lead operational execution and maintain compliance with laws and regulations across markets, ensuring a stable environment with strong controls.
Drive technology enhancements and change management by partnering with stakeholders and global teams, while coaching and developing talent within the team.
Minimum Requirements
Graduate or Post-Graduate degree.
Minimum 8 years of experience in operations, with at least 4 years as a business analyst and tester.
Experience in indirect tax programs such as e-invoicing and knowledge of Taxation and Tax Operations across multiple markets.
Proficiency in MS Office (Outlook, PowerPoint, Excel, Word, Project) and AI tools.
Ideal Candidate Profile
Experienced in client-facing roles involving tax operations and service management in regulated, risk and control-intensive environments.
Capable of strategic planning and execution with hands-on involvement in process improvement and compliance adherence.
Comfortable leading cross-functional teams, driving change, and influencing technology solutions in a global operations context.