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Specialized M365 SME reduces applicant density despite metro location and reputable employer brand.
Technically transferable across industries but financial sector controls increase domain specificity.
Requires niche M365 platform expertise, security controls, and managerial ability, indicating moderate shortlist filtering.
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Own and provide expert guidance on Microsoft 365 collaboration services (Exchange Online, Teams, SharePoint Online, Intune) ensuring smooth identity and access management.
Manage complex service issue resolution and incident coordination internally and with external partners to maintain service availability.
Drive platform improvements, lead change initiatives, embed security and compliance controls, and manage technical engineering teams including project management responsibilities.
Experience managing Microsoft 365 collaboration services including Exchange Online, Teams, SharePoint Online, and Intune is mandatory.
Proven ability to manage technical teams and lead projects from ideation to delivery with stakeholder engagement.
Familiarity with identity and access management processes and security & compliance governance in M365 environments.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in collaborating across Architecture, Infrastructure, Security, and Network teams for aligned end-to-end M365 service delivery.
Able to clearly articulate business value and challenge senior stakeholders while understanding platform risks and controls.
Comfortable working in Agile environments using tools like Jira and Confluence, with a focus on scalability, security, optimization, and reduction of technical debt.