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Tier-1 brand, mid-level role, metro location, and broad UX skill requirements increase candidate competition.
Core UX research skills are transferable, but retail domain experience raises fit sensitivity.
Explicit 2-5 year requirement, domain-specific UX research skills, and retail experience increase shortlisting strictness.
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Coordinate and execute UX research projects across various digital platforms including website, app, and internal tools.
Conduct qualitative and quantitative usability studies, post-research synthesis, and develop actionable insights to inform product design and improvement.
Collaborate closely with cross-functional teams including product owners, designers, engineers, and accessibility consultants throughout the research lifecycle.
2-5 years of experience in UX Research for digital product teams or Consumer/Market research.
Degree in Anthropology, Social Science, Design Research, Psychology, Human Factors, HCI, or related field; post graduation preferred.
Basic experience with Lean UX Research methods such as remote moderated and unmoderated testing, and online intercepts.
Basic experience and understanding of retail (both store and online).
Experienced in managing multiple UX research projects across different stages simultaneously with strong project management skills.
Able to communicate complex research data clearly and compellingly to diverse cross-functional teams.
Comfortable working in ambiguous, fast-changing environments with demonstrated accountability and ability to prioritize effectively.