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Common shared-services billing role in a metro location with moderate brand recognition, increasing competition.
Core billing and AR skills are generally transferable across industries, so background fit sensitivity is low.
No explicit years but mandatory AR/ERP, SOP adherence and escalation skills create moderate shortlisting strictness.
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Perform standardized billing functions including invoice creation, recurring billing, portal uploads, and invoice distribution for Americas and APAC regions from the India AR Delivery Hub.
Manage first-pass invoice corrections, maintain billing documentation, track status and SLA reporting, escalating complex issues to regional billing owners.
Leverage AI-enabled and automated tools for billing queue management and document status reporting, identifying process gaps and recommending automation improvements.
Experience in billing, invoicing, accounts receivable, finance operations, or shared services.
Familiarity with ERP systems, customer portals, and shared inbox/work queue processes preferred.
Ability to follow SOPs, controls, and handle issue escalation.
Authorized to work full-time in the job location without visa sponsorship; no travel required.
Detail-oriented with strong adherence to SOPs and ability to manage regional billing requirements for Americas and APAC.
Experience working in a shared services environment supporting multiple geographic regions.
Comfortable using AI-enabled tools and workflow automation to enhance billing accuracy and reporting scalability.