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Tier-1 brand and metro location but senior, niche Sales AI platform focus limits applicant competition.
Specialized Sales AI platform and SRE governance requirements make cross-industry transferability limited.
Explicit 8+ years and required SRE, cloud-native, governance, and AI platform experience make filters strict.
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Lead end-to-end post-launch operations for Sales AI applications ensuring availability, performance, and lifecycle management.
Develop and coordinate processes for incident response, problem management, and change management to maintain platform health and security.
Analyze operational metrics and user feedback to drive improvements, governance, automation, and enhanced user experience.
8+ years experience in technical operations, platform engineering, SRE, application operations, or technical program management.
Experience owning production enterprise applications or platforms, including business-critical or customer-facing systems.
Strong knowledge of cloud-native architectures, APIs, distributed systems, observability, and incident/problem management practices.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field, or equivalent experience.
Experience operating generative AI enterprise applications or AI-driven Sales productivity tools.
Track record in establishing responsible AI controls, data privacy, audit readiness, and access governance for platforms.
Proven ability to advance AI or enterprise platforms from launch to scaled adoption via operational models, self-service features, and reliability improvements.