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Metro location and generalist operations role with SQL skills attracts a moderately broad applicant pool.
Requires benefits/claims domain and platform knowledge, limiting cross-industry transferability.
Explicit 2-3 years requirement plus mandatory Oracle SQL/PLSQL and benefits operations raises shortlisting rigidity.
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Manage onboarding and maintenance of client configurations at employer and administrator levels on enterprise platforms.
Perform daily quality assurance, data queries, operational reporting, audits, billing, and loss of funding initiatives to ensure accurate compliance operations.
Drive process improvements and collaborate with U.S. and India teams for timely, accurate completion of client-impacting tasks and projects.
Bachelor's degree in computer science, engineering, or related field.
2-3 years of relevant experience in Oracle SQL and Benefits operations.
Strong proficiency in Oracle SQL and PL/SQL including joins, subqueries, and analytical functions.
Familiarity with Acclaim platform and claim processing preferred but not mandatory.
Experienced in interpreting complex documentation and operational workflows related to benefit operations and compliance.
Capable of managing projects with strong organizational and planning skills with an ability to adjust approach based on reporting.
Demonstrates ownership and accountability with ability to identify process improvement opportunities and drive tasks to completion.