Senior Azure Cloud Engineer - TurnPoint Technology (India)
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Job Description
Structured overview of role & requirementsAbout This Role
Drive successful delivery of advanced technical projects including infrastructure design and implementation within Office 365 and Azure environments.
Provide first-level escalation support with ownership of assigned tickets through final resolution and maintain clear client and team communication.
Manage and oversee multiple projects and team resources to ensure timely completion and adherence to service level agreements.
Minimum Requirements
Experience Required: Not explicitly mentioned in the JD
Proficiency with Microsoft Azure, Office 365, Microsoft Intune, Microsoft Defender, and Azure Virtual Desktop.
Work from home setup with minimum 20 Mbps fixed internet plus an iPhone or recent Android device with mobile data and hotspot backup.
Ability to move equipment and lift up to 50 lbs.
Ideal Candidate Profile
Experienced in technical project management and client-facing escalation in a managed service provider (MSP) environment.
Comfortable with self-directed work and ownership of client issues through resolution, including mentoring and leading junior team members.
Skilled in balancing multiple priorities between technical support, project management, and leadership under a fixed remote schedule (8 AM to 5 PM Pacific Time).