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Tier-1 brand plus a common mid-level collections manager role increases competition.
High industry specificity—collections and repossession skills tied to BFSI lending contexts.
Moderate filters: required collections experience, team management, vendor handling, and audit compliance.
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Achieve collection targets and key performance parameters through managing a team of Collection Recovery Executives (CREs).
Maintain direct relationships with hard-to-reach customers through personal visits to ensure collections.
Oversee branch collection operations, audit compliance, document management, vendor (collection and repossession agencies) management, and repossession activities.
Graduate degree required.
Experience Required: Not explicitly mentioned in the JD.
Mandatory knowledge of collection policies, procedures, and schemes.
Must have skills in communication, negotiation, market/industry knowledge, computer and analytical abilities.
Experienced in managing collection teams with accountability for meeting collection targets.
Pragmatic leader focused on aligning individual and team performance to operational goals.
Comfortable managing vendor relationships and ensuring audit compliance in a branch collection environment.