





Tier-1 employer and metro location increase competition, but niche controls expertise limits applicant pool.
Requires finance-specific operational risk and compliance expertise, so candidates from other industries fit poorly.
Explicit 6+ years requirement and domain-specific controls/compliance expertise make shortlisting highly strict.
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Coordinate and manage compliance issue resolutions with stakeholders, ensuring timely closure of internal, external, and self-identified review findings.
Develop and implement corrective action plans addressing root causes to ensure sustainable solutions and adherence to Issue Management Policy and Standards.
Create and maintain issue tracking reports, facilitate senior management reporting, and participate in leadership meetings to address critical issues and process improvements.
Minimum 6+ years experience in operational risk management, compliance, audit, or control-related functions in financial services.
Bachelor's degree or equivalent experience required.
Proficient in Microsoft Office suite (Excel, PowerPoint, Word).
Experience with controls development, risk and compliance laws, and Citi’s Policies, Standards, and Procedures.
Experienced in end-to-end issue management within a financial institution, particularly with control lifecycle and risk management.
Capable of engaging senior management effectively through analytical reporting and communication.
Strong in root cause analysis and delivering sustainable process improvements within a controls or governance environment.