Analytics Solutions Analyst – KYC Operations

Transform KYC operational data into accurate reports, dashboards, and actionable insights influencing productivity, backlog reduction, and risk control improvements.

Define and govern KPIs/KRIs with strong data integrity, lead root-cause analyses on performance issues and propose corrective actions.

Automate reporting processes and collaborate with cross-functional teams to embed data-driven decision-making in KYC operations.

Experience with MIS, reporting, or analytics in KYC, AML, onboarding, or operational environments.

Proficiency in advanced Excel plus at least one of SQL, Alteryx, Python, Power BI, or Tableau for automation and visualization.

Ability to define operational metrics such as TAT/SLA, aging, productivity, and quality rates with data reconciliation skills and a controls mindset.

Work Experience Required: Not explicitly mentioned in the JD.

Experienced in operational data extraction and management using workflow/case management tools within KYC or AML contexts.

Skilled in developing automated, repeatable reporting frameworks and understanding complex KYC lifecycle stages and risk segmentation.

Capable of producing concise senior-level narratives and collaborating across operations, controls, compliance, and technology functions.