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Strong Paytm brand, common KAM title, and mid-level 1–4 year range increase competition.
Prefers payments/merchant-acquiring background but accepts FMCG/telecom sales experience, so moderate transferability.
Mandatory 1–4 years plus payments/merchant experience preferred and target-driven KPIs create moderate strictness.
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Manage and grow a portfolio of key merchant accounts, focusing on long-term relationships and business growth.
Drive merchant activation, engagement, and increase GMV and payment volumes across various payment methods including UPI, QR, Soundbox, and EDC.
Identify cross-selling opportunities for payment and value-added services and coordinate with internal teams to resolve merchant issues and improve retention.
1-4 years of experience in Key Account Management, B2B Sales, FinTech, Banking, Payments, Telecom, or FMCG.
Graduate degree in any discipline; MBA is an advantage; undergraduate (12th pass) candidates with relevant skills also encouraged.
Proficiency in MS Excel and CRM tools.
Work Experience Required: 1-4 years as stated above.
Experience or familiarity with merchant acquiring, digital payments, and related technologies like UPI, QR, POS/EDC, and Soundbox.
Strong skills in communication, negotiation, relationship management, and problem-solving oriented towards merchant growth and retention.
Ability to work in a target-driven environment, analyze merchant performance, and drive sales, revenue, and activation targets effectively.