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Medium — mid-level generalist sales-support role with common skills and moderate employer brand in a non-metro location.
Medium because ERP, Excel, and sales-support skills are transferable, but industrial equipment preference limits fit.
High due to explicit 6–7 years, industry experience preference, and mandatory ERP/MIS/advanced Excel skills.
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Manage end-to-end sales support activities including quotation preparation, order processing, and delivery follow-up to ensure timely execution.
Serve as primary liaison for customer inquiries and issues related to orders and documentation, ensuring high customer satisfaction through prompt resolution.
Prepare and submit techno-commercial tenders and maintain sales MIS reporting for sales pipeline tracking and business performance analysis.
6-7 years experience in Sales Support, Commercial Operations, Tendering, Customer Service, or Sales Coordination.
Bachelor's Degree in Engineering (Mechanical, Electrical, or Industrial).
Proficiency in advanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP), PowerPoint, ERP/CRM usage, and commercial documentation preparation.
Preferably experience in Industrial Equipment, Capital Goods, Mining Equipment, Engineering Products, or Manufacturing industries.
Experienced in sales support within industrial or capital goods sectors, able to coordinate cross-functionally for order execution.
Skilled in data analysis and MIS reporting to support sales targets and management decision-making.
Capable of managing multiple priorities in a fast-paced environment, with strong communication for customer and stakeholder coordination.