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Job Description
Structured overview of role & requirementsAbout This Role
Manage and supervise Team Leads and their teams, ensuring performance expectations and one-on-one meetings.
Own segment-level SLA, aging, and quality metrics across multiple AML workstreams and drive corrective action when needed.
Serve as escalation point for complex Transaction Monitoring alerts and coordinate with QA for standard alignment and policy updates.
Minimum Requirements
Graduate degree from a recognized university in any stream.
Minimum 10+ years experience in AML/Financial Crime compliance operations with at least 2 years in a supervisory role.
Strong experience in Transaction Monitoring including alert investigation, disposition quality, and typology decisioning.
Experience managing multiple AML workstreams (KYC/CDD, EDD, PEP Review, SAR Filing) and working knowledge of TM/case management systems (e.g., Actimize, SAS AML, Verafin).
Ideal Candidate Profile
Experienced leader in multi-process AML operations with proven ability to manage SLAs and quality across segments.
Hands-on knowledge of transaction monitoring systems and regulatory compliance nuances in AML.
Familiarity with integrating quality assurance processes and cross-functional collaboration with Compliance, Legal, and Training teams.