Senior Associate - Customer Operations
HDFC Life Insurance Company LimitedMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Develop and implement operational strategies to drive new business growth and expansion within the Operations department.
Collaborate with cross-functional teams to identify new business opportunities and execute related initiatives.
Manage business cases, process improvements, risk mitigation, and track KPIs to measure performance of new business operations.
Minimum Requirements
Graduate degree is mandatory.
Work Experience Required: 1 to 10 years.
Experience in strategic planning, operational strategy execution, and business development preferred.
Demonstrated ability in market research, financial data analysis, and stakeholder relationship management.
Ideal Candidate Profile
Experienced in leading and managing new business teams or projects with measurable business impact.
Skilled in cross-functional collaboration within fast-paced, growth-oriented environments.
Strong capability in process improvement, change management, and data-driven decision making.