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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end production of KYC operational MIS reporting including daily/weekly/monthly packs and dashboards covering volumes, productivity, TAT/SLA, aging, backlog, and exceptions.
Define and govern KPI/KRI metrics with clear logic and control checks; perform root-cause analysis and recommend corrective actions for operational risks and quality defects.
Automate reporting processes and build scalable dashboards that enable data-driven decision-making and efficiency improvements across KYC operations.
Minimum Requirements
Experience with MIS/reporting/analytics in KYC, AML, onboarding, or operational environments is mandatory.
Proficiency in advanced Excel plus at least one of SQL, Alteryx, Python, Power BI, or Tableau for automation or visualization.
Strong data reconciliation and control mindset with auditability and lineage is essential.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Demonstrated ability to translate complex operational data into clear, succinct narratives and insights for senior management.
Experience defining operational metrics related to KYC lifecycle stages, risk segmentation, and regulatory remediation is highly valued.
Candidate should have worked in collaborative, cross-functional environments involving Operations, Compliance, Controls, and Technology teams to enable improvements and governance.