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Mid-level generalist Data Scientist title, metro location, broad BI skillset and recognizable employer increase competition.
Core BI skills transferable, but Salesforce/SaaS CFL domain knowledge increases industry specificity.
Mandatory 5+ years plus specific BI/tools and software-industry experience makes shortlisting highly strict.
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Own and develop core data processes including reporting solutions, analytical models, and dashboards to track business performance for the Customers For Life (CFL) organization.
Serve as the primary point of contact for data and analytical queries across multiple CFL teams, ensuring alignment on data-driven insights.
Mine, analyze, and visualize data using Salesforce Analytics and MS PowerBI, develop training to promote data literacy, and drive continuous improvement in analytics processes.
Bachelor’s or Master’s degree in Data Science, Business Analytics, or equivalent.
Typically 5+ years experience in an analytical role, ideally within the software industry.
Experience with Salesforce Analytics/TableauCRM and/or MS PowerBI.
Willingness to work in shift patterns supporting North American time zones.
Experienced in delivering data-driven business insights and reporting solutions within customer success or sales operations environments.
Proven ability to collaborate cross-functionally (e.g., IT, Finance, Revenue Operations) and communicate analytic findings effectively, including preparing executive-ready presentations.
Skilled in using advanced analytics, forecasting, and data visualization tools to influence strategic decision-making and operational improvements.