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Mid-level, popular implementation role with broad skills and modest brand leading to high candidate density.
Role favors SaaS and legal-tech implementation experience but skills are moderately transferable across SaaS domains.
Explicit 3-year requirement plus CLM and SaaS implementation skills create medium strictness.
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Own end-to-end management of software implementation projects from discovery through post-launch support.
Manage client onboarding activities including system configuration, data migration, training, and alignment of deliverables with client expectations.
Coordinate cross-functional teams (Sales, Product, Engineering, Support) to meet project goals, timelines, and resolve risks proactively.
Minimum 3 years of work experience in a related field.
Familiarity with Contract Lifecycle Management (CLM) systems or similar legal technology platforms.
Strong communication skills capable of explaining technical concepts to non-technical audiences.
Proficiency with tools such as Excel, Jira, Confluence, AI, and project management software.
Experienced in managing complex software implementations involving multiple stakeholders and cross-functional collaboration.
Comfortable working with legal tech solutions and tailoring configurations to benefit client legal operations.
Detail-oriented with strong analytical and problem-solving skills to address technical and process challenges during implementations.