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Job Description
Structured overview of role & requirementsAbout This Role
Develop and execute customer contact plans to generate new sales opportunities and build relationships in the industrial automation sector.
Serve as first point of contact for customer queries and complaints, ensuring timely and appropriate resolution or escalation.
Maintain and update CRM data to support customer retention and business development activities.
Minimum Requirements
Minimum 10+ years of general experience with straightforward procedures or systems in related field.
Basic experience coordinating the work of others over a period of 10+ years.
Short-Cycle Tertiary Education or equivalent qualification.
Location requirement: Bharuch, Dahej, Ankleshar region.
Ideal Candidate Profile
Experienced in customer-focused sales processes with ability to identify and address client needs using technical expertise.
Capable of managing complex customer interactions independently and providing technical guidance to colleagues.
Demonstrates competency in preparing, qualifying, and navigating sales conversations specifically in industrial automation or related domains.