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Generic application-support title, broad Windows/SQL skillset, and metro location drive high competition.
Technical Windows, PowerShell, and SQL support skills are transferable but prefer regulated/financial services experience.
Explicit 8–10 years and mandatory Windows/PowerShell/SQL support experience increases shortlisting strictness to high.
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Provide Level 3 support for critical Windows-based applications ensuring stability, availability, and performance.
Develop and maintain PowerShell automation scripts for monitoring, deployment, testing, and operational efficiency improvement.
Investigate complex issues, perform root-cause analysis, support releases/upgrades, and collaborate across technical and business teams.
8–10 years of experience in application or production support, preferably in complex, multi-technology environments.
Strong PowerShell scripting and automation skills; experience with Windows Server (2016, 2019, 2022), IIS, Active Directory, and SQL Server query troubleshooting.
Bachelor's or Master's degree in Computer Science, IT, Data Engineering, or related field, or equivalent practical experience.
Role is Pune-based with a requirement to work onsite three days per week.
Experienced supporting critical, high-availability applications in regulated or financial services environments with multiple technical dependencies.
Operates with strong structured troubleshooting and root-cause analysis skills, capable of ownership and documentation of unfamiliar systems.
Comfortable collaborating with distributed, cross-functional teams and taking operational decisions within approved procedures.