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Strong IHG brand, generalist HR/L&D title, mid-level (4 years) and metro-adjacent location.
Hospitality-specific standards and hotel operations knowledge reduce cross-industry transferability to medium.
Explicit 4 years experience plus hotel-management educational requirement creates moderate shortlisting strictness.
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Design, produce, and implement departmental training programs aligned with hotel needs and standards.
Analyze training needs and develop Training Business Plans for review by senior management.
Conduct Service Standard Audits and provide feedback to department heads to drive quality improvement.
Bachelor’s degree or Diploma in Hotel Management; Post Graduation in HR Management/training is desirable.
Minimum 4 years relevant experience or similar supervisory role.
Must have great communication skills.
Work Experience Required: 4 years relevant experience or similar supervisory role.
Experienced in hospitality training with ability to design and implement effective programs across departments.
Familiarity or ability to apply IHG HR and Training Standards and benchmarks.
Operationally focused, capable of analyzing training outcomes and driving continuous improvement through audits and feedback.