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Generic operations manager title and Bangalore metro location increase candidate competition.
Defined Contribution and transaction-ops specialization limit cross-industry transferability.
Explicit 7–10 years plus 4+ years Transaction Ops requirement and US-shift make filters strict.
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Lead and coordinate a team to meet operational goals and manage production activities within Defined Contribution transaction operations.
Drive workforce development through coaching, performance feedback, and achieving organizational milestones while reducing waste.
Manage escalation of delays or issues, contribute to MIS reporting, quality improvement initiatives, and special projects, including participation in North American leadership communications.
7-10 years overall work experience with at least 4 years in Defined Contribution Transaction Operations.
Bachelor's degree from a recognized university.
Proficiency in intermediate Excel and basic MS Access.
Willingness and flexibility to work in US shift; onsite in Bengaluru, Karnataka.
Experienced in leading operational teams with accountability for improving quality and efficiency in financial transaction processing.
Comfortable operating in a US shift environment and engaging with North American leadership.
Demonstrates strong problem solving, decision making, and effective communication skills with a structured and detail-oriented approach.