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Mid-level, metro-based training role with generalist title and broad eligibility increases applicant competition.
Role requires niche US healthcare RCM and AR/denials expertise, making cross-industry transfers difficult.
Requires 4+ years RCM experience and specific US healthcare AR/denials skills, raising shortlist rigidity.
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Owns the design and delivery of training programs focused on Revenue Cycle Management including Accounts Receivable, Denials Management, Cash Posting, and Billing.
Leads projects and mentors associates to develop eLearning capabilities and ensures training materials are accurate and current with SME input.
Manages resources and timelines to meet quality standards and learning outcomes while utilizing LMS and technical tools to track training effectiveness.
4+ years of experience in Revenue Cycle Management with expertise in AR, Denials, Cash Posting, Billing within U.S. Healthcare context.
3+ years in roles such as Process Trainer, Process Coach, SME, QA Analyst, or Senior AR.
Graduate in any discipline from a recognized educational institute.
Work Mode: Work from Office; Location: Gurgaon & Hyderabad.
Experienced in end-to-end RCM workflows and training within a healthcare technology-driven environment.
Capable of leading training projects and mentoring associates in eLearning development.
Comfortable working closely with Subject Matter Experts and managing multiple priorities to deliver quality learning solutions.