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Job Description
Structured overview of role & requirementsAbout This Role
Own management of client relationships and delivery teams within Managed Services to ensure efficient service transition and execution.
Lead design, development, and implementation of automation frameworks and business process automation solutions to optimize client operations and drive continuous improvement.
Manage operational performance, project timelines, and stakeholder engagement to align service delivery with client needs and enable digital transformation.
Minimum Requirements
Bachelor's degree required.
Minimum 5 years of professional experience.
Proficiency in English (oral and written) mandatory.
Strong DevOps/platform engineering background with production deployment ownership, including expertise in CI/CD, Docker, Kubernetes, Terraform/IaC, AWS services, identity/security/networking, and hands-on experience deploying LLM/agentic applications in production (LLMOps).
Ideal Candidate Profile
Experienced in managing end-to-end automation frameworks and business process automation within service delivery contexts.
Strong operational performance management skills combined with the ability to lead continuous process improvements and mitigate delivery risks.
Proficient in advanced cloud-native technologies and responsible AI deployment, capable of contributing strategically to digital transformation projects.