AI/GenAI Engineer - Senior Associate - AI Managed Services - Consult
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Job Description
Structured overview of role & requirementsAbout This Role
Manage and optimize client service delivery processes to improve operational efficiency and reduce costs.
Lead project management efforts for process automation and business process transformation initiatives.
Collaborate with delivery teams and stakeholders to validate service management effectiveness and drive continuous improvement.
Minimum Requirements
6-9 years of professional experience.
Bachelor's degree required.
Proficiency in AI/LLM application development (e.g., LangChain, LlamaIndex, OpenAI Agents SDK).
Experience with Python backend and system design (e.g., FastAPI, Flask), Intelligent Automation including ServiceNow development, and Cloud/DevOps tools (e.g., Docker, Kubernetes, AWS).
Ideal Candidate Profile
Experienced in automation framework design and business process improvement in client service delivery contexts.
Skilled in managing complex client relationships and communication.
Able to mentor junior team members while maintaining professional and technical standards.