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Tier-1 brand, mid-level product title, metro location, and broad requirements create high applicant competition.
Role demands product experience in AI, financial services, and risk, limiting cross-industry transferability.
Mandatory 5+ years plus specific AI, financial services, and risk experience increases filter strictness.
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Lead development of AI-powered flows for eBay’s Assisted Services to improve efficiency, accuracy, and risk mitigation in Financial Services and Trust domains.
Own product strategy and execution across multiple domains including payments, fraud, risk, and trust to enhance customer support and teammate experience.
Collaborate cross-functionally with engineering, legal, risk, operations, and policy teams to define roadmaps and drive data-driven product improvements.
5+ years of product management experience, ideally with AI-driven systems, financial services, risk management, or customer experience platforms.
Experience with machine learning, data-driven decisioning, and automation in large-scale environments.
Proven ability to build products integrating multiple systems such as APIs and cloud services.
Work Experience Required: 5+ years in relevant product management roles.
Experienced in managing AI-first product innovations involving payments, fraud, risk, and trust within complex, compliance-sensitive environments.
Strong cross-disciplinary collaboration skills with the ability to communicate complex concepts clearly and influence diverse stakeholders.
Capable of embedding policy and risk controls into product design while maintaining seamless user experience and championing responsible AI practices.