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Job Description
Structured overview of role & requirementsAbout This Role
Own and develop core data processes, reporting solutions, analytical models, and dashboards to reflect business performance across the Customers For Life organization.
Serve as main data and analytics contact for CFL teams, collaborating with stakeholders including IT, Finance, and Revenue Operations to deliver insights and self-service reporting tools that drive decision-making.
Lead training and mentorship to enhance data literacy within the CFL teams and drive continuous improvement in analytics processes.
Minimum Requirements
Bachelor’s or Master’s degree in Data Science, Business Analytics, or equivalent.
5+ years experience in a similar analytical role, ideally within the software industry.
Proficiency with Salesforce Analytics/TableauCRM and/or MS PowerBI.
Willingness to work alternating shifts including support for North American time zones; Fluency in English.
Ideal Candidate Profile
Experienced in handling cross-functional data projects and collaborating across business units including Customer Success, Finance, and Revenue Operations.
Proven ability to create executive-ready presentations and deliver insights that influence operational and sales strategies.
Strong analytical, statistical, and problem-solving skills with practical knowledge of sales and business operations practices and forecasting methodologies.