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Tier-1 brand, generalist operations title, broad skillset and transformation focus drive high competition.
Strong supply-chain contracting and invoicing focus reduces cross-industry transferability.
Role demands domain expertise and large-team leadership but lacks explicit years, so medium strictness.
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Lead a high-performing team managing filing, maintenance, and governance of customer rates and contracts across Supply Chain Management.
Drive automation, rate accuracy KPIs, and transition team from legacy systems to next-generation platforms ensuring operational stability.
Identify root causes of automation and accuracy gaps and partner with cross-functional teams for platform enhancements and process improvements.
Proven experience managing large operational or service delivery teams, including geographically dispersed and cross-cultural teams.
Expert knowledge of Supply Chain Management contracting, rate management, invoicing processes, and end-to-end SCM including invoice-to-cash.
Strong project management skills with ability to manage multiple priorities and complex initiatives in transformation, standardisation, and process improvements.
Work Experience Required: Proven operational leadership experience; exact years not explicitly mentioned in the JD.
Experienced leader with a strong track record in customer-centric outcomes and operational excellence within SCM environments.
Capable of driving large-scale technology transitions and platform enhancements by collaborating with Product, Technology, and cross-functional teams.
Strategic operator skilled at building trusted senior stakeholder relationships and managing performance metrics to improve operational outcomes.