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Niche mainframe skills reduce applicants despite Hyderabad location and 4–5 year mid-level experience.
Highly specialized mainframe skills (JCL, TWS, VSAM, DB2) limit cross-industry transferability.
Explicit 4–5 years plus mandatory mainframe tooling and ITSM requirements increase shortlisting strictness.
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Perform and supervise mainframe batch operations including JCL abend analysis, job scheduling using OPC/TWS, and batch job recovery.
Manage datasets such as VSAM, GDG, and DB2, and coordinate production and QA job ownership and fault resolution.
Handle ITSM incident and problem management, production support duties including IPL activities, and use Connect:Direct for file transfer operations.
4 to 5 years of experience in Mainframe Batch & Console Operations and Mainframe Production Support.
Strong skills in JCL troubleshooting, OPC/TWS job scheduling, NDM/Connect:Direct, dataset management (VSAM, GDG, DB2), PDX deployment, and ITSM ticket management.
Experience with batch monitoring, incident/problem management, and IPL support activities.
Work Experience Required: 4 to 5 years in the specified domain.
Experienced in 24x7 production support environments with strong analytical and troubleshooting abilities.
Familiar with ITIL processes, root cause analysis, and service restoration practices.
Capable of collaborating effectively with cross-functional teams and managing customer escalations.