Sr. Support Analyst, Trading Application, Information Technology
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Job Description
Structured overview of role & requirementsAbout This Role
Ensure stable 24x7 operation and support of CLSA’s core mission-critical Trading application stack (OMS/EMS primary, reference data/reporting secondary).
Serve as Subject Matter Expert for global front office trading operations, interacting with dealers, traders, business heads, and execution services teams worldwide.
Partner with Application Development and Support to roll out new services seamlessly; mentor junior staff; enforce management controls protecting information asset confidentiality, integrity, and availability.
Minimum Requirements
Bachelor’s or Master’s degree in IT/Computer Science.
6-7 years relevant experience in front office trading application support/implementation plus 10-12 years total work experience.
Experience with equities brokerage front office systems, preferably at a bulge bracket investment bank.
Technical skills: SQL, Unix mandatory; Java and Perl skills are advantageous; knowledge of SQL tuning, debugging, Gigaspaces, and Tibco preferred.
Ideal Candidate Profile
Experienced in global front office trading application support with strong problem-solving and troubleshooting capabilities.
Effective stakeholder management across business, vendor, and project teams; comfortable working in a global, regional context.
Familiar with ITIL processes (change, release, incident, problem management) and governance adherence.
