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Job Description
Structured overview of role & requirementsAbout This Role
Manage solution usability and platform uptime by resolving customer issues and validating end-to-end workflows.
Configure and enhance the o9 platform post go-live to address supply chain and operational problems.
Serve as single point of contact for platform upgrades, patches, and fixes; support global user training and testing activities.
Minimum Requirements
Minimum 2 years of experience implementing planning applications.
Bachelor's or Master's degree in Engineering or Computer Applications (BTech/BE/MCA/MTech).
Proficiency in SQL, MDX, T-SQL or similar query languages.
Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning, and S&OP.
Ideal Candidate Profile
Experienced in supply chain planning implementations with strong domain and product knowledge of AI-powered enterprise planning platforms.
Able to coordinate cross-functional teams and manage customer expectations under pressure.
Comfortable analyzing large datasets and prioritizing issues based on business impact.